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VANDERMERWE, Sandra.. (1996). The eleventh commandment : transforming to 'own' customers . Chichester: John Wiley & Sons.

Gaya Chicago

VANDERMERWE, Sandra.. The eleventh commandment : transforming to 'own' customers. Chichester: John Wiley & Sons, 1996. Text.

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VANDERMERWE, Sandra.. The eleventh commandment : transforming to 'own' customers. Chichester: John Wiley & Sons, 1996. Text.

Gaya Turabian

VANDERMERWE, Sandra.. The eleventh commandment : transforming to 'own' customers. Chichester: John Wiley & Sons, 1996. Print.