Gaya APA

BODAKEN, Bruce, Robert Fritz. (2006). The managerial moment of truth : the essential step in helping people improve performance . New York: Free Press.

Gaya Chicago

BODAKEN, Bruce, Robert Fritz. The managerial moment of truth : the essential step in helping people improve performance. New York: Free Press, 2006. Text.

Gaya MLA

BODAKEN, Bruce, Robert Fritz. The managerial moment of truth : the essential step in helping people improve performance. New York: Free Press, 2006. Text.

Gaya Turabian

BODAKEN, Bruce, Robert Fritz. The managerial moment of truth : the essential step in helping people improve performance. New York: Free Press, 2006. Print.