Gaya APA
SCHMITT, Bernd H.. (2003).
Customer experience management : a revolutionary approach to connecting with your customers .
New Jersey:
John Wiley & Sons.
Gaya Chicago
SCHMITT, Bernd H..
Customer experience management : a revolutionary approach to connecting with your customers.
New Jersey:
John Wiley & Sons,
2003.
Textbook.
Gaya MLA
SCHMITT, Bernd H..
Customer experience management : a revolutionary approach to connecting with your customers.
New Jersey:
John Wiley & Sons,
2003.
Textbook.
Gaya Turabian
SCHMITT, Bernd H..
Customer experience management : a revolutionary approach to connecting with your customers.
New Jersey:
John Wiley & Sons,
2003.
Textbook.