Gaya APA
CIPTONO, Fandy, Gregorius Chandra. (2005).
Service, quality & satisfaction .
Yogyakarta:
Andi.
Gaya Chicago
CIPTONO, Fandy, Gregorius Chandra.
Service, quality & satisfaction.
Yogyakarta:
Andi,
2005.
Textbook.
Gaya MLA
CIPTONO, Fandy, Gregorius Chandra.
Service, quality & satisfaction.
Yogyakarta:
Andi,
2005.
Textbook.
Gaya Turabian
CIPTONO, Fandy, Gregorius Chandra.
Service, quality & satisfaction.
Yogyakarta:
Andi,
2005.
Textbook.