Difficult conversations (HBR 20-minute manager series): craft a clear message, manage emotions, focus on a solution

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Difficult conversations (HBR 20-minute manager series): craft a clear message, manage emotions, focus on a solution

Harvard Business Review - Badan Organisasi;

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. Difficult Conversations walks you through:

Uncovering the root cause of friction
Maintaining a positive mind-set
Untangling the problem together
Agreeing on a way forward

Ketersediaan

01.0111170	658.45 HAR d C.1	Tandon	Tersedia
01.0111171	658.45 HAR d c.2	UMJ Central Library	Tersedia

Informasi Detail

Judul Seri: -
No. Panggil: 658.45 HAR d
Penerbit: Massachusetts : Harvard Business Review Press., 2016
Deskripsi Fisik: ix, 110 hlm. : ilus. ; 18x13 cm.
Bahasa: English
ISBN/ISSN: 978-1-63369-078-3
Klasifikasi: 658.45
Tipe Isi: -
Tipe Media: -
Tipe Pembawa: -
Edisi: 1
Subjek: 1. MANAGE
Info Detail Spesifik: -
Pernyataan Tanggungjawab: -

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