Gaya APA
SPECTOR, Robert, Patrick D. McCarthy. (1995).
The Nordstrom way : the inside story of America's # 1 customer service company .
New York:
John Wiley & Sons.
Gaya Chicago
SPECTOR, Robert, Patrick D. McCarthy.
The Nordstrom way : the inside story of America's # 1 customer service company.
New York:
John Wiley & Sons,
1995.
Text.
Gaya MLA
SPECTOR, Robert, Patrick D. McCarthy.
The Nordstrom way : the inside story of America's # 1 customer service company.
New York:
John Wiley & Sons,
1995.
Text.
Gaya Turabian
SPECTOR, Robert, Patrick D. McCarthy.
The Nordstrom way : the inside story of America's # 1 customer service company.
New York:
John Wiley & Sons,
1995.
Print.