Gaya APA

WILSON, Jarry R.. (1991). Word-of-mouth marketing . New York: John Wiley & Sons.

Gaya Chicago

WILSON, Jarry R.. Word-of-mouth marketing. New York: John Wiley & Sons, 1991. Text.

Gaya MLA

WILSON, Jarry R.. Word-of-mouth marketing. New York: John Wiley & Sons, 1991. Text.

Gaya Turabian

WILSON, Jarry R.. Word-of-mouth marketing. New York: John Wiley & Sons, 1991. Print.