Gaya APA
HYKEN, Shep. (2009).
The cult of the customer : create an amazing customer experience that turns satisfied customers into customer evangelists .
New Jersey:
John Wiley & Sons.
Gaya Chicago
HYKEN, Shep.
The cult of the customer : create an amazing customer experience that turns satisfied customers into customer evangelists.
New Jersey:
John Wiley & Sons,
2009.
Text.
Gaya MLA
HYKEN, Shep.
The cult of the customer : create an amazing customer experience that turns satisfied customers into customer evangelists.
New Jersey:
John Wiley & Sons,
2009.
Text.
Gaya Turabian
HYKEN, Shep.
The cult of the customer : create an amazing customer experience that turns satisfied customers into customer evangelists.
New Jersey:
John Wiley & Sons,
2009.
Print.