Gaya APA
HIEBELER, Robert, Thomas B. Kelly, Charles Ketteman. (1998).
Best practices : building your business with customer-focused solutions .
New York:
Simon & Schuster.
Gaya Chicago
HIEBELER, Robert, Thomas B. Kelly, Charles Ketteman.
Best practices : building your business with customer-focused solutions.
New York:
Simon & Schuster,
1998.
Text.
Gaya MLA
HIEBELER, Robert, Thomas B. Kelly, Charles Ketteman.
Best practices : building your business with customer-focused solutions.
New York:
Simon & Schuster,
1998.
Text.
Gaya Turabian
HIEBELER, Robert, Thomas B. Kelly, Charles Ketteman.
Best practices : building your business with customer-focused solutions.
New York:
Simon & Schuster,
1998.
Print.