Gaya APA
HEIL, Gary, Tom Parker, Deborah C. Stephens. (1997).
One size fits one : building relationships one customer and one employee at a time (2nd ed.).
New York:
John Wiley & Sons.
Gaya Chicago
HEIL, Gary, Tom Parker, Deborah C. Stephens.
One size fits one : building relationships one customer and one employee at a time.
2nd ed.
New York:
John Wiley & Sons,
1997.
Text.
Gaya MLA
HEIL, Gary, Tom Parker, Deborah C. Stephens.
One size fits one : building relationships one customer and one employee at a time.
2nd ed.
New York:
John Wiley & Sons,
1997.
Text.
Gaya Turabian
HEIL, Gary, Tom Parker, Deborah C. Stephens.
One size fits one : building relationships one customer and one employee at a time.
2nd ed.
New York:
John Wiley & Sons,
1997.
Print.