Gaya APA
GRIFFIN, Jill. (1995).
Customer loyalty : how to earn it, how to keep it .
New York:
Lexington Books.
Gaya Chicago
GRIFFIN, Jill.
Customer loyalty : how to earn it, how to keep it.
New York:
Lexington Books,
1995.
Text.
Gaya MLA
GRIFFIN, Jill.
Customer loyalty : how to earn it, how to keep it.
New York:
Lexington Books,
1995.
Text.
Gaya Turabian
GRIFFIN, Jill.
Customer loyalty : how to earn it, how to keep it.
New York:
Lexington Books,
1995.
Print.