Gaya APA
SEWELL, Carl, Paul B. Brown. (1991).
The golden rules of customer care .
London:
Business Book Limited.
Gaya Chicago
SEWELL, Carl, Paul B. Brown.
The golden rules of customer care.
London:
Business Book Limited,
1991.
Text.
Gaya MLA
SEWELL, Carl, Paul B. Brown.
The golden rules of customer care.
London:
Business Book Limited,
1991.
Text.
Gaya Turabian
SEWELL, Carl, Paul B. Brown.
The golden rules of customer care.
London:
Business Book Limited,
1991.
Print.