Gaya APA
SCHNEIDER, Benjamin, David E. Bowen. (1995).
Winning the service game .
Boston:
Harvard Business School Press.
Gaya Chicago
SCHNEIDER, Benjamin, David E. Bowen.
Winning the service game.
Boston:
Harvard Business School Press,
1995.
Text.
Gaya MLA
SCHNEIDER, Benjamin, David E. Bowen.
Winning the service game.
Boston:
Harvard Business School Press,
1995.
Text.
Gaya Turabian
SCHNEIDER, Benjamin, David E. Bowen.
Winning the service game.
Boston:
Harvard Business School Press,
1995.
Print.