The best service is no service : how to liberate your customers from customer service, keep them happy, and control costs

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The best service is no service : how to liberate your customers from customer service, keep them happy, and control costs

PRICE, Bill - Nama Orang; David Jaffe - Nama Orang;

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01.001611 658.812 PRI b UMJ Central Library Tersedia

Informasi Detail

Judul Seri: -
No. Panggil: 658.812 PRI b
Penerbit: San Francisco : Jossey-Bass., 2008
Deskripsi Fisik: xvii, 303 p.: illus.; 16x23 cm.
Bahasa: English
ISBN/ISSN: 0-470-18908-5
Klasifikasi: 658.812
Tipe Isi: -
Tipe Media: -
Tipe Pembawa: -
Edisi: -
Subjek: 1. CUSTOMER SATISFACTION
Info Detail Spesifik: -
Pernyataan Tanggungjawab: -

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