Gaya APA
PRICE, Bill, David Jaffe. (2008).
The best service is no service : how to liberate your customers from customer service, keep them happy, and control costs .
San Francisco:
Jossey-Bass.
Gaya Chicago
PRICE, Bill, David Jaffe.
The best service is no service : how to liberate your customers from customer service, keep them happy, and control costs.
San Francisco:
Jossey-Bass,
2008.
Text.
Gaya MLA
PRICE, Bill, David Jaffe.
The best service is no service : how to liberate your customers from customer service, keep them happy, and control costs.
San Francisco:
Jossey-Bass,
2008.
Text.
Gaya Turabian
PRICE, Bill, David Jaffe.
The best service is no service : how to liberate your customers from customer service, keep them happy, and control costs.
San Francisco:
Jossey-Bass,
2008.
Print.