Gaya APA

BARLOW, Janelle, Paul Stewart. (2004). Branded customer service : the new competitive edge . San Francisco: Berrett-Koehler Publishers.

Gaya Chicago

BARLOW, Janelle, Paul Stewart. Branded customer service : the new competitive edge. San Francisco: Berrett-Koehler Publishers, 2004. Text.

Gaya MLA

BARLOW, Janelle, Paul Stewart. Branded customer service : the new competitive edge. San Francisco: Berrett-Koehler Publishers, 2004. Text.

Gaya Turabian

BARLOW, Janelle, Paul Stewart. Branded customer service : the new competitive edge. San Francisco: Berrett-Koehler Publishers, 2004. Print.