Gaya APA

BELL, Chip R., Bilijack R. Bell. (2003). Magnetic service : secrets for creating passionately devoted customers . San Francisco: Berrett-Koehler Publishers.

Gaya Chicago

BELL, Chip R., Bilijack R. Bell. Magnetic service : secrets for creating passionately devoted customers. San Francisco: Berrett-Koehler Publishers, 2003. Text.

Gaya MLA

BELL, Chip R., Bilijack R. Bell. Magnetic service : secrets for creating passionately devoted customers. San Francisco: Berrett-Koehler Publishers, 2003. Text.

Gaya Turabian

BELL, Chip R., Bilijack R. Bell. Magnetic service : secrets for creating passionately devoted customers. San Francisco: Berrett-Koehler Publishers, 2003. Print.