Gaya APA

KEEN, Peter G. W.. (1997). The process edge : creating value where it counts . Boston: Harvard Business School Press.

Gaya Chicago

KEEN, Peter G. W.. The process edge : creating value where it counts. Boston: Harvard Business School Press, 1997. Text.

Gaya MLA

KEEN, Peter G. W.. The process edge : creating value where it counts. Boston: Harvard Business School Press, 1997. Text.

Gaya Turabian

KEEN, Peter G. W.. The process edge : creating value where it counts. Boston: Harvard Business School Press, 1997. Print.