Gaya APA
BLANCHARD, Ken, Jim Ballard, Fred Finch. (2004).
Customer mania! : it's never too late to build a customer-focused company .
New York:
Free Press.
Gaya Chicago
BLANCHARD, Ken, Jim Ballard, Fred Finch.
Customer mania! : it's never too late to build a customer-focused company.
New York:
Free Press,
2004.
Text.
Gaya MLA
BLANCHARD, Ken, Jim Ballard, Fred Finch.
Customer mania! : it's never too late to build a customer-focused company.
New York:
Free Press,
2004.
Text.
Gaya Turabian
BLANCHARD, Ken, Jim Ballard, Fred Finch.
Customer mania! : it's never too late to build a customer-focused company.
New York:
Free Press,
2004.
Print.