Gaya APA
BROWN, Stanley A.. (1992).
Total quality service : how organizations use it to create a competitive advantage .
Ontario:
Prentice Hall.
Gaya Chicago
BROWN, Stanley A..
Total quality service : how organizations use it to create a competitive advantage.
Ontario:
Prentice Hall,
1992.
Text.
Gaya MLA
BROWN, Stanley A..
Total quality service : how organizations use it to create a competitive advantage.
Ontario:
Prentice Hall,
1992.
Text.
Gaya Turabian
BROWN, Stanley A..
Total quality service : how organizations use it to create a competitive advantage.
Ontario:
Prentice Hall,
1992.
Print.