Gaya APA

CORTADA, James W.. (1993). TQM for sales and marketing management . New York: McGraw-Hill.

Gaya Chicago

CORTADA, James W.. TQM for sales and marketing management. New York: McGraw-Hill, 1993. Text.

Gaya MLA

CORTADA, James W.. TQM for sales and marketing management. New York: McGraw-Hill, 1993. Text.

Gaya Turabian

CORTADA, James W.. TQM for sales and marketing management. New York: McGraw-Hill, 1993. Print.