Gaya APA
REICHHELD, Fred. (2006).
The ultimate question: driving good profits and true growth .
Boston:
Harvard Business School.
Gaya Chicago
REICHHELD, Fred.
The ultimate question: driving good profits and true growth.
Boston:
Harvard Business School,
2006.
Text.
Gaya MLA
REICHHELD, Fred.
The ultimate question: driving good profits and true growth.
Boston:
Harvard Business School,
2006.
Text.
Gaya Turabian
REICHHELD, Fred.
The ultimate question: driving good profits and true growth.
Boston:
Harvard Business School,
2006.
Print.