Gaya APA

BASCH, Michael D.. (2000). Customer culture: how FedEx and other great companies put the customer first every day . New Jersey: Financial Times Prentice Hall.

Gaya Chicago

BASCH, Michael D.. Customer culture: how FedEx and other great companies put the customer first every day. New Jersey: Financial Times Prentice Hall, 2000. Text.

Gaya MLA

BASCH, Michael D.. Customer culture: how FedEx and other great companies put the customer first every day. New Jersey: Financial Times Prentice Hall, 2000. Text.

Gaya Turabian

BASCH, Michael D.. Customer culture: how FedEx and other great companies put the customer first every day. New Jersey: Financial Times Prentice Hall, 2000. Print.