Gaya APA
CHANG, Zeph Yun, Yeong Wee Yong, Lawrence Loh. (1996).
The quest for global quality: a manifastation of total quality management by Singapore Airlines .
Singapore:
Addison-Wesley Publishing Company.
Gaya Chicago
CHANG, Zeph Yun, Yeong Wee Yong, Lawrence Loh.
The quest for global quality: a manifastation of total quality management by Singapore Airlines.
Singapore:
Addison-Wesley Publishing Company,
1996.
Text.
Gaya MLA
CHANG, Zeph Yun, Yeong Wee Yong, Lawrence Loh.
The quest for global quality: a manifastation of total quality management by Singapore Airlines.
Singapore:
Addison-Wesley Publishing Company,
1996.
Text.
Gaya Turabian
CHANG, Zeph Yun, Yeong Wee Yong, Lawrence Loh.
The quest for global quality: a manifastation of total quality management by Singapore Airlines.
Singapore:
Addison-Wesley Publishing Company,
1996.
Print.