Gaya APA

LOVELOCK, Christopher H.. (1988). Managing service: marketing, operations, and human resources . London: Prenice Hall intrnational.

Gaya Chicago

LOVELOCK, Christopher H.. Managing service: marketing, operations, and human resources. London: Prenice Hall intrnational, 1988. Text.

Gaya MLA

LOVELOCK, Christopher H.. Managing service: marketing, operations, and human resources. London: Prenice Hall intrnational, 1988. Text.

Gaya Turabian

LOVELOCK, Christopher H.. Managing service: marketing, operations, and human resources. London: Prenice Hall intrnational, 1988. Print.