Gaya APA
ROSENBLUTH, Hal F., Diane McFerrin Peters. (1992).
The customer comes second: and other secrets of exceptional service .
New York:
William Morrow And Company.
Gaya Chicago
ROSENBLUTH, Hal F., Diane McFerrin Peters.
The customer comes second: and other secrets of exceptional service.
New York:
William Morrow And Company,
1992.
Textbook.
Gaya MLA
ROSENBLUTH, Hal F., Diane McFerrin Peters.
The customer comes second: and other secrets of exceptional service.
New York:
William Morrow And Company,
1992.
Textbook.
Gaya Turabian
ROSENBLUTH, Hal F., Diane McFerrin Peters.
The customer comes second: and other secrets of exceptional service.
New York:
William Morrow And Company,
1992.
Textbook.