Gaya APA
FITZSIMMONS, James A., Mona J. Fitzsimmons, Sanjeev K. Bordoloi. (2014).
Service management: operation, strategy, information technology (Ed. 8).
New York:
McGrawHill.
Gaya Chicago
FITZSIMMONS, James A., Mona J. Fitzsimmons, Sanjeev K. Bordoloi.
Service management: operation, strategy, information technology.
Ed. 8
New York:
McGrawHill,
2014.
Text.
Gaya MLA
FITZSIMMONS, James A., Mona J. Fitzsimmons, Sanjeev K. Bordoloi.
Service management: operation, strategy, information technology.
Ed. 8
New York:
McGrawHill,
2014.
Text.
Gaya Turabian
FITZSIMMONS, James A., Mona J. Fitzsimmons, Sanjeev K. Bordoloi.
Service management: operation, strategy, information technology.
Ed. 8
New York:
McGrawHill,
2014.
Print.