Gaya APA
BYHAM, William C., Jeff Cox. (1998).
Zapp! : the lightning of empowerment : how to improve productivity, quality, and employee satisfaction (Rev. ed.).
New York:
Ballantine Pub. Group.
Gaya Chicago
BYHAM, William C., Jeff Cox.
Zapp! : the lightning of empowerment : how to improve productivity, quality, and employee satisfaction.
Rev. ed.
New York:
Ballantine Pub. Group,
1998.
Textbook.
Gaya MLA
BYHAM, William C., Jeff Cox.
Zapp! : the lightning of empowerment : how to improve productivity, quality, and employee satisfaction.
Rev. ed.
New York:
Ballantine Pub. Group,
1998.
Textbook.
Gaya Turabian
BYHAM, William C., Jeff Cox.
Zapp! : the lightning of empowerment : how to improve productivity, quality, and employee satisfaction.
Rev. ed.
New York:
Ballantine Pub. Group,
1998.
Textbook.