Gaya APA
CIPTONO, Fandy, Dwi Prabantini. (2008).
Service management : mewujudkan layanan prima .
Yogyakarta:
Andi.
Gaya Chicago
CIPTONO, Fandy, Dwi Prabantini.
Service management : mewujudkan layanan prima.
Yogyakarta:
Andi,
2008.
Textbook.
Gaya MLA
CIPTONO, Fandy, Dwi Prabantini.
Service management : mewujudkan layanan prima.
Yogyakarta:
Andi,
2008.
Textbook.
Gaya Turabian
CIPTONO, Fandy, Dwi Prabantini.
Service management : mewujudkan layanan prima.
Yogyakarta:
Andi,
2008.
Textbook.